• Cushioned bumper corners for enhanced shock absorption and extra protection

• High quality shockproof soft silicone material

• Two-piece seamless design with Keychain

• Slim fit & Lightweight 

• Wireless charging compatible

• Protection: Up-to 8 ft drop tested

📢 Shipping Update Announcement!

We are thrilled to introduce our updated shipping policy to enhance your shopping experience. Not only have we refined our general shipping details, but we've also introduced specialized shipping rates for our range of products, including the Tough cases, Apple watch bands, Galaxy watch bands, and Airpods Max case.

Key Updates:

• Free Standard Shipping for all U.S. orders.
• Specialized Rates for select products.
• More Country-Specific Rates for faster and more efficient delivery.

Kindly take a moment to review our comprehensive shipping policy to familiarize yourself with these exciting changes. Learn more

Free Returns:

If you're not satisfied with your order, ship it back within 14 days of delivery for a full refund!

1. What's the primary shipping carrier for Caselix?

   • USPS (United States Postal Service) is our primary shipping carrier for all orders.

2. How does free shipping for U.S. orders work?

   • Every U.S. order benefits from free Standard Shipping, estimated to deliver within 3 to 5 business days.

3. How much is Priority Shipping for U.S. orders?

   • Priority Shipping is available at a flat rate of $10, estimated to deliver within 1 to 2 business days.

4. What are the shipping costs and times for Canada?

   • USPS Economy International shipping for Canada is available at a flat rate of $15, estimated to take 6 to 10 business days.

5. How much does international shipping cost, excluding Canada?

   • Standard International Shipping: $20 (10-15 days). Express International Shipping: $40 (3-8 days).

6. I have an issue with my order and want to return the item. How can I do it?

   • Simply email us at hello@shopcaselix.com with a reason for your return, and we will be happy to resolve your issue.

7. Are your phone cases MagSafe compatible?

   • Yes. Our Tough Cases and Metallic phone cases are available both in MagSafe. Please be mindful of this when picking your desired phone case type. Only cases with a Magnet ring will work with all MagSafe accessories.

8. What is your return policy?

   • We accept returns within 14 days of purchase as long as the item is unused and in its original packaging. Please contact us at hello@shopcaselix.com to initiate a return.

9. How long does it take for my order to arrive?

   • Typically, it's 3-5 business days for U.S. deliveries. International orders can take up to 14 days.

10. Do you offer exchanges?

• Yes. If you wish to exchange an item for a different size or color, please contact us at hello@shopcaselix.com.

11. Lost package or damaged item?

• If tracking shows "delivered" or an incorrect shipping address was provided, we aren't responsible. For damaged items, contact us with photos.

12. Where do you ship from and how long does it take?

• We're based in Kissimmee, FL (USA). US orders take 3-5 days, and international orders take 7-14 days post-shipping.

13. Can I combine multiple promotions?

• Only one promo can be used at a time. Sale items, which are non-refundable, already have discounts and come with free shipping.

14. What payment methods do you accept?

• All major credit cards and PayPal are accepted.

15. Can I track my order?

• Yes, a tracking number will be provided once your order ships.

16. How can I contact customer service?

• Reach out to us at hello@shopcaselix.com or via our website's contact form. We typically respond within one business day.

Promotional Offer Disclaimer

Thank you for visiting our promo page! We are excited to offer you a special promotion: Buy 2 Get 2 Free on phone cases. However, please note the following terms and exclusions apply:

1. The promotion is applicable only to phone cases and does not apply to other items or sale items. Other items and sale items are excluded from this offer.

2. This promotional offer cannot be combined with any other ongoing discount promotions or coupons. Only one promotional offer can be applied per transaction.

3. The free phone cases will be of equal or lesser value to the purchased phone cases.

4. The promotion is valid for a limited time only and may be subject to change or discontinuation without prior notice.

We apologize for any inconvenience caused if items other than phone cases are excluded from this promotion. However, we still have a wide range of phone cases available that are eligible for this exciting offer.

If you have any questions or require further clarification, please feel free to contact our customer service team. Happy shopping!

This revised disclaimer makes it clear that the promotion is only applicable to phone cases.