Caselix Special: Buy 2 Cases and get 2 Free Just add 4 items to cart and pay for 2 items only at checkout. No Code Needed (Excludes Sale items) Learn more
Design your personalized phone case and give it a whole new look.
Our customized phone case is compatible with many different phone models, so you can choose the right one for you.
• Slim-fit phone case with minimal impact on phone size.
• Rubber case to protect from minor falls and scratches.
• Access to all ports and buttons with a soft touch.
Ordering is easy:
Select the model of your phone, place the order, and email us your picture(s) that you want on your case. Please include any other specifics you want on the case like, hearts emoji, wedding date, name etc.
Our email: email@example.com
Once the orders are placed and confirmed, it will be shipped in 24 to 48 hours (Saturdays and Sundays are excluded).
- All products are made to order.
- The metal plate case does not support wireless charging.
- No exchanges, no refund for custom orders.
- Be sure to select the correct phone version when ordering.
FIRST CLASS SHIPPING:
We ship all orders the same day except weekends and holidays.
Shipping usually takes about 2-5 business days on average.
We use top-of-the line packaging to receive your order securely.
Orders ship via USPS from Kissimmee, FL within 24 hours, Monday- Saturday.
-Free Shipping (3-5 days)
-Priority USPS (1-3 days) - $10
Free Shipping (7-14 days) - Orders $60+
If you're not satisfied with your order, ship it back within 14 days of delivery for a full refund! Learn more
We found multiple active orders from your account please choose orders below to see more details.
I have an issue with my order and want to return the item. How can I do it?
Simply email us at firstname.lastname@example.org with a reason for your return, and we will be happy to resolve your issue.
Are your phone cases MagSafe compatible?
Yes. Our Metallic phone cases are available both in MagSafe compatible and non-compatible options. Please be mindful of this when picking your desired phone case type. Only the cases with Magnet ring will work with all MagSafe accessories.
Returns or Exchange
Q: What is your return policy? A: We accept returns within 14 days of purchase as long as the item is unused and in its original packaging. Please contact us at email@example.com to initiate a return.
Q: How long does it take for my order to arrive? A: We typically ship orders within one business day and it takes 3-5 business days for delivery in the United States. International orders can take up to 14 days.
When placing an order, we highly recommend that you double-check the item's size and the correct shipping address to avoid unnecessary returns or exchanges. If you order the wrong size or provide an incorrect shipping address, we cannot be held accountable.
Please re-order the item and return the other one to us if you wish to exchange it for a different color or if you made an error on your part (such as ordering the wrong size or color). We'll give you a refund for the wrong item. Please contact us so we can assist you.
Before leaving feedback, please let us know if we made a mistake or if you are unhappy for any reason. We will make every effort to resolve your problem. We put your happiness first.
Q: Do you offer exchanges? A: Yes, we offer exchanges for a different size or color. Please contact us at firstname.lastname@example.org to initiate an exchange.
If an error was made on your end (such as wrong size, wrong color, etc), or if you would like to exchange for another color or size, please place a new order and return the other item back to us.
Refunds will be processed when the item is delivered back in its original condition. In addition, shipping and handling fees are not refundable since we offer free shipping.
Lost Package or item lost in mail or Item received is damaged
Tracking of your order marked "delivered" by the usps and items not received because of an incorrect shipping address are not our responsibility. If your package does not arrive, please get in touch with your local postal service. Other than the tracking number once it is shipped, we have no control over any details.
Please contact us with as many photos as possible if your item has been damaged.
Where do you ship from and how long does it take to arrive?
We are based in Kissimmee FL (USA). We ship all orders the same day except weekends and holidays. Once shipped, it can take up to 3 to 5 business days for US orders. For international orders, it takes up to 7 to 14 days.
Can I combine multiple promotions?
Unfortunately, you can only use one promo at a time. Our Sale items are already discounted and are also available for free shipping. Please keep in mind Sale items are non refundable.
Q: What payment methods do you accept? A: We accept all major credit cards and PayPal.
Q: Can I track my order? A: Yes, we will send you a tracking number once your order has shipped.
Q: How can I contact customer service? A: You can contact us at email@example.com or through our website's contact form. We typically respond within one business day.