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We're here to help

Our support team typically responds within 24–72 business hours, excluding weekends and holidays.

Customer Support

Have a question about your order, need assistance, or would like to request changes to an existing order? Our support team is happy to assist you.

Collaborations & Partnerships

We love working with creators, influencers, and brands that align with the Caselix aesthetic. For collaboration opportunities, please email us with your social media links and detailed information.

Our Mailing Address

CASELIX
3050 Dyer Blvd, PMB 249
Kissimmee, FL 34741
United States

View our shipping times, delivery estimates, and shipping policies here:

Shipping Policy

Track your order status and shipping updates here:

Track Here

Need to request a return or exchange? Start your return here:

Get started

Need to send photos?

Please email us at hello@shopcaselix.com with your order number and images attached.

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