PolĂ­tica de envĂ­o


Last updated August 18, 2022



This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.shopcaselix.com/policies/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Standard shipping on U.S. Shipping.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:


Standard
3 to 5 Business Days
Priority
2 Business days
U.S. Shipping
Free $10

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is placed, it usually ships within 24 hours. If you ordered after 12pm EST on a Saturday, your order will be shipped on Monday. Please allow additional processing time for weekends, holidays, sales, and customized items. Tracking number will be provided to each customer via email, allowing you to follow your package.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard shipping is not valid on international orders.

For information about customs process:
  • Customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

All shipped orders become the responsibility of USPS. In the rare event that a package is lost, please contact your local USPS directly with your tracking information to resolve any problems you might encounter.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

COUPON CODES

Discount codes must be applied at time of checkout- You must press "Apply" to see the order total update. We cannot adjust any prices after the order has been submitted. Only one code can be used on a purchase.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.shopcaselix.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: hello@shopcaselix.com