Shipping Policy

Thank you for choosing Caselix! We are committed to providing you with a smooth shopping experience, including reliable and efficient shipping services. Please review our updated shipping policy below:

1. Shipping Carrier:
- We use USPS (United States Postal Service) as our primary shipping carrier for all orders.

2. Shipping Methods and Delivery Time:
- For U.S. orders, we now offer free shipping on all orders, irrespective of the total value. Here are the options:
a. Standard Shipping (USPS First Class Package): This is our default shipping method and is now free for all U.S. orders, regardless of their value. The estimated delivery time is 3 to 5 business days.
b. Priority Shipping (USPS Priority Mail): This expedited shipping option is available for a flat rate of $10. The estimated delivery time is 1 to 2 business days.

3. Canada Shipping:
- For orders shipping to Canada, we offer USPS Economy International shipping.
- The flat rate for shipping to Canada is $15.
- The estimated delivery time for USPS Economy International shipping to Canada is 6 to 10 business days.

4. International Shipping (Except Canada):
- For orders shipping to countries other than the United States and Canada, we offer Standard International Shipping.
- The flat rate for standard international shipping is $20.
- The estimated delivery time for standard international shipping is around 10 to 15 business days.

5. Express International Shipping:
- For customers who require expedited international shipping, we offer Express International Shipping.
- The flat rate for express international shipping is $40.
- The estimated delivery time for express international shipping is around 3 to 8 business days.

6. Processing Time:
- All orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment verification.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

7. Shipment Tracking:
- Once your order has been shipped, we will provide you with a USPS tracking number via email or through your account dashboard.
- You can use this tracking number to monitor the progress of your shipment on the USPS website (www.usps.com) or through their mobile app.

8. Address Accuracy:
- To avoid any delays or issues with the delivery of your order, it is essential to ensure the accuracy and completeness of your shipping address.
- Caselix is not responsible for any delays or delivery problems caused by incorrect or incomplete address information provided by the customer.

If you have any further questions or need assistance regarding our shipping policy or the delivery of your order, please feel free to contact our customer support team at hello@shopcaselix.com. We are here to assist you!

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version available on the Caselix website.